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FAQ


  1. What are Product Categories?
  2. What is Search? and where can you find search function?
  3. CENS News
  4. CENS Publications
    • How to obtain CENS publications free of charge?
    • How to subscribe?
  5. CENS at Exhibitions
  6. Contents of the Supplier Site:
  7. My CENS
    • What is My CENS?
    • How to become a registered CENS.com member?
    • What is My Previous Inquiries?
    • What is Product Email Alerts?
    • How to utilize Product Email Alerts?
    • What is Inquiry Cart?
    • How to send inquiry mails?



1. What are Product Categories?
  • Product categories enable you to conveniently search products in a specific category. We offer various product categories for you to choose from and click directly, including auto parts, furniture, machinery, hardware, lighting, electronics and computer, and others.

  • Detailed subcategories for our rich graphic product database enable you to directly find out your targeted products. The well-organized categories are the best channel for your product search.


2. What is Search? and where can you find search function?

Search methods available at the CENS website:
  • Whole-text search:

    You simply have to key in any key word at the top of the CENS website pages for the product, company, or news you are looking for and our search engine will give you relevant information in the fastest and most precise manner.

  • Advanced search:

    You can narrow the scope of your search via selections of industries, publications, products, companies, news, and dates, thereby making your search even more precise.



3. CENS News
  • The CENS English news section helps you grasp the latest development of Taiwan's economy and trade, with its contents including:

    1. Prime Daily News
    2. Industry In-Focus
    3. Industry Reports
    4. Supplier News)

    We offer the latest and most useful industrial information to companies and buyers in detailed, professional, in-depth, comprehensive, and fast manner.

  • Via the organized arrangement of the CENS English news section, you can understand Taiwan's economic development against the overall backdrop.

    1. Taiwan Brand
    2. Economic Roundup
    3. Indicators
    4. Glossary

  • The CENS news network has joined hands with renowned international news media, such as Reuters and Financial Times, to transmit Taiwanese industrial and economic news to people and buyers eager to know Taiwan's industrial development worldwide.



4. CENS Publications

As a professional trade media, CENS offers you comprehensive and in-depth trade information services by publishing industrial publications, such as auto parts, machinery, furniture, hardware, lighting, and electronics/computer, as well as regional publications, such as special issues for Latin America, Central/Eastern Europe, the Middle East, and Japan. CENS print publications and other media are your indispensable search tool and trade platform, either from the angle of industries or suitable languages, when dealing with suppliers in the greater China area.

  • How to obtain CENS publications free of charge?

    Buyers can have free trial subscription to CENS publications anytime by simply filling out a free-subscription form and we will quickly mail you your requested publications.

    However, we only offer free trial subscription service to international buyers outside Taiwan and every buyer can only have one free trial subscription every year.

    Free trial subscription form is available in our various publications.

  • How to subscribe?

    Please fill out subscription forms available in our various publications.



5. CENS at Exhibitions

Coverage of CENS exhibition section includes:
  • CENS attends or organizes exhibition groups for over 100 professional exhibitions worldwide every year. CENS exhibition section offers the list of exhibitions in which it takes part, including:

    1. Taipei professional exhibitions: All Taipei professional exhibitions organized by Taiwan External Trade Development Council (TAITRA) or major industry associations.

    2. International professional exhibitions: Major international exhibitions for various industries.

    3. CENS exhibition groups: CENS organize exhibition groups for major international exhibitions.

  • CENS staffers are available at exhibitions listed on the website offering various services. From our on-line exhibition section, you can obtain the following services:

    1. Obtaining information on suppliers in various exhibitions;

    2. Realizing status of publication circulation by CENS in various exhibitions via pictures posted on the website;

    3. Entering homepage of show organizers via website linkup.

  • CENS at trade shows

    Recent Exhibition Plan of CENS
    You can get hold of a copy of our recent exhibition plan from our service staffers at CENS booths in various exhibitions, who will offer you instant services.



6. Contents of the Supplier Site:

  • CENS offers suppliers opportunity to exhibit their products and relevant information on its website, enabling buyers and suppliers to carry out inquiries and deals via the CENS B2B platform.

  • To address the needs of buyers and suppliers, we offer two kinds of product categorization:

    1. Self-made categorization: Suppliers can categorize their products according to their accustomed categorization and you can find out linkup to self-made categories on the left side of VIP Supplier Site.

    2. CENS categorization: CENS B2B platform sets up categories for all products offered by suppliers for convenient search by buyers. You can find out linkup to similar products on product pages at the Supplier Site.

  • Product pictures and descriptions: Company web pages contain product pictures and descriptions. For every product picture, the supplier will offer descriptions of its features, functions, and other details, helping buyers understand related information on the product more clearly.

  • Company web pages also offer brief introduction to companies, R&D plans, animated films, latest corporate events, and exhibition plans, helping you understand the status of the companies.

  • EDM, eBook

    Taking advantage of the latest on-line technology, eDM enables suppliers to exhibit their DM on-line in the form of electronic files for browsing by buyers. You read eBook similar to the way you read a book. We utilize Flip Viewer in the production of eBook. Buyers can read eBook available on some company web pages.

  • Advertisement pages on CENS publications

    Buyers can get acquainted with the latest products of a company via ad pages of our various publications, which are available on the company's own website.

  • What are featured products/suppliers?

    1. Featured products: We post featured products on the home page and web pages of product categories as references for buyers.

    2. Featured suppliers: We post featured suppliers boasting quality products for international market on the home page and the "featured supplier" section on the right side of Product Categories pages as references for buyers.




7. My CENS

  • What is My CENS?

    Every registered CENS member can own an individual My CENS section, where he/she can access various services offered by CENS.com.

  • How to become a registered CENS.com member?

    Registration for CENS membership is free of charge and after successful registration, you are eligible for proprietary services offered by My CENS section.

    1. Fill out registration form and provide related information for becoming a CENS.com member.

    2. We will send an activation e-mail to your registered e-mail address.

    3. Open activation e-mail and activate your CENS account.

    4. Following activation of your CENS account, you will become a CENS.com member successfully.

  • What is My Previous Inquiries?

    My Previous Inquiries faithfully records inquiry mails you sent previously, allowing you to check or track them at any time.

  • What is Product Email Alerts?

    You can register on Product Email Alerts products you are interested in and you will receive on-line information on latest products and their suppliers irregularly. We will send you information on products suited to your needs to your e-mail address, saving you the trouble of searching, which will also be posted on the My CENS Product Email Alerts section of yours, ready for your check anytime.

  • How to utilize Product Email Alerts?

    1. Use whole-text search function and on the page of your search result click the icon of "Add to Product Email Alerts" on right upper hand, which will enable you to choose the product category for the product you are looking for. After registration, you will receive Alerts.

    2. Use "Product Categories" search function and on the page of your search result click the icon "Add to Product Email Alerts" on right upper hand, which will enable you to join Product Categories and receive Alerts.

    3. Keep key word for your Product Email Alerts in My CENS.

  • What is Inquiry Cart?

    Inquiry Cart is similar to common shopping cart, allowing you to place information on suppliers or products of your interest, without limitation on their number. You can just send out an inquiry mail and it will reach all suppliers on your Inquiry Cart, helping you save on your precious time.

    However, please don't close CENS.com webpage window before you send out your inquiry mail, for all information in the Inquiry Cart will disappear along with closing of the window.

    You can utilize Inquiry Cart at several spots:

    1. Product Search
    2. Supplier Search
    3. Result Page of Product Categories
    4. Supplier Site

  • How to send inquiry mails?

    • After you have searched out suitable products, you can click on Inquire Now and make inquiry with a specific supplier instantly.

    • You can also place information on your suitable products in shopping cart and after having completed shopping for multiple products, send an inquiry mail to multiple suppliers of your choice by clicking Inquiry Cart.

    • We offer registration-free service for sending inquiry mails. Buyers can send out inquiry mails to suppliers for products of their interest directly via our convenient inquiry mail system.

    • We strongly recommend that you join our membership, which enables you to receive the latest product information irregularly, keep your inquiry mails in My CENS for future check, and send out inquiry mails rapidly, without need to fill out basic data again.



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